Every year, unprotected landlords and tenants lose money when their funds are misappropriated.

Under current legislation, the Consumer Rights Act 2015 made it a legal requirement for every lettings agent in England to display whether or not they are a member of a Client Money Protection (CMP) scheme.

Lifestyle are members of ARLA Propertymark - the UK’s foremost professional and regulatory body for letting agents representing almost 9,000 members

The Propertymark Client Money Protection (CMP) Scheme provides compensation for landlords and tenants when agents misuse or misappropriate their rent, security deposit or any other client funds.

Should this happen and a landlord is using a letting agent who is registered with ARLA Propertymark, the landlord can make a claim and Propertymark will arrange a reimbursement, subject to CMP scheme limits. You can view our membership certificate here.

Our Client Money Handling Procedures can be accessed through our website here, however these are also available in a hard copy format, free of charge on request.